how to book.

How to book your rental with Rent With C

If your event is taking place on the Weekend - (Friday,Saturday,Sunday) Please select the following dates.

Please select the day of your event until Monday. All rentals are posted on Tuesday and Wednesday with overnight courier ensuring it will reach you before your event. Monday is when it needs to be posted back or the last day to return your rental for local gals!

If your event is during the week, (Monday, Tuesday, Wednesday) Please book your rental for the entire weekend before your event and one day after your event. This will ensure that no one books it the weekend before, as this could delay the process of getting it to you on time. Please leave a note in your order at checkout once you've done this just to confirm the day of your event so i can make sure you are getting it on time and there are no mix ups!

If your event is on a Thursday, book from Wednesday to Monday and direct message me to confirm that your event will be taking place on Thursday. I need to know so i can send your rental Monday instead of Tuesday or Wednesday to allow as much time as possible for it to reach you. Once again, please make use of the 'leave a note' feature at checkout to confirm which day your event is taking place.

Weekend Event

Event on Friday - Book Friday to Monday

Event on Saturday - Book Saturday to Monday

Mid Week Event taking place Tuesday,Wednesday,Thursday - Book the entire weekend before until Wednesday - This will stop anyone from booking it over the previous weekend which could cause a delay in it reaching you on time. All week day rentals need to be sent/dropped back the next working day.

Weekday rentals - If you go to book a garment but can see that it is booked for the weekend before or after your midweek event please message us first to check if the turnover time will be enough to get the garment to you on time. If you are local this is usually possible, however with NZ suffering from major delays currently back to back POSTAL orders are sometimes affected. As per usual regardless, we are never responsible for postal delays, we do our part and cant change any muck ups caused by the postal services! 

Receiving your rental - Each customer is contacted through email or contact number depending on which you checked out with! You will receive an email with your tracking number to notify you that your order has been posted if you are a postal customer. if you are local, you receive an email Thursday or Friday to let you know your order is ready for you to collect along with instructions on where you will find your rental and where to return it. Late fees apply for late returns.

For any further info or questions you may have, please direct message me via email or instagram.

 

FAQ.

When do i book my garment for?

Book your garment for the DAY you are wearing it ( day of your event ) we use this date to judge when we should be sending out your rental to ensure it arrives asap.

How can i book a try on?

'Book now' button available on our site or instagram bio to book a try on.

When i come for a try on, can i take the garment with me straight away?

If you have come for a try on in the beginning of the week, no, as there are still other people coming for try ons that may want to try on that garment. If you come later in the week then you will most likely be able to take it with you straight after your try on.

What happens if i damage/stain a garment?

As stated in our terms and conditions, if you are to cause any damage to a garment while it is in your care you are liable to pay for repairs and if the garment is beyond repair you will need to replace it, this needs to be done immediately as it is a loss of business if we are down a garment.

Do i receive a return postage bag with my order?

Yes, this is included in the final price of your order if you require postage

Are rentals sent with overnight postage?

Yes

Where are you located?

Harrowfield, Hamilton , this is where try ons and pick ups are located

Do you offer postal try ons?

No

Do you offer refunds?

No, only if there is fault on our end

How long can i have the garment for?

You are to have the garment for the date you are wearing it then return/post back the next business day

What happens if i need the dress for longer than a day ( e.g, going away and need the garment for longer?

Yes, but this needs to be arranged through DM before making your booking to ensure that you book it for the correct amount of time on the website.

When is the cutoff date for postal rentals?

Wednesday before 3pm, is the cutoff for Saturday bookings.

Local rentals can be booked up until Friday afternoon.